Major Projects of PDA Principals and Associates

Acura Automobile Division, American Honda Motor Company
• Retail Network Assessment
• Strategic Network Planning and Development
• Retail Environment Design Program
• Wholesale and Retail Operating Standards
• Service Operating System

Caterpillar, Inc.
• Rental Dealer Assessment and Certification Program

Chevrolet Motor Division, General Motors Corporation
• Service Supremacy Service Operating System
• Service Supremacy Implementation
• Parts Retail Operating System

Chrysler Corporation
• Service Manager Seminar
• Dealer Development Managers Seminar
• Five Star Implementation

Daimler-Benz AG
• Market Surveys and Assessments in Five Asian Markets (Hong Kong, Malaysia, Singapore, Taiwan, Thailand)
• Common Retail Operating System for Asian Markets
• Network Strategy and Plan for Taiwan

Honda Automobile Division, American Honda Motor Company
• Dealer Management Action Program
• Service Manager Seminars
• Zone Service Seminars
• Express Service Program Development
• Service Operating System

Lexus College, Toyota Motor Sales, USA, INC.
• Classroom Facilitation
• Curriculum Development

Mercedes-Benz USA, Inc.
• Service Management Seminar
• Parts Management Seminar

North American Operations, General Motors Corporation
• Development of NAO Common Service Operating System
• Development of GM Retail Operating System

Renault de Mexico, S. A.
• Retail Dealer Franchise Agreement
• Retail Operating Standards

Toyota Motor Sales U.S.A., Inc.
• Express Service Program Development

University of Toyota, Toyota Motor Corporation
• Classroom Facilitation
• Curriculum Development